|
Renewal of Contract with External Complaint Investigators
The district is renewing its agreement with ‘Grand River Solutions’ to act as ‘neutral decision-makers’ for district complaints. This outsources internal investigations to a third-party firm. The contract itself, detailing the scope and cost of these services, was not attached to the agenda.
Recommended Action Plan
INVESTIGATE: Open the file for Item L.1.c in the Official Agenda (linked above) to review the contract terms. Email the Board: ‘What is the total cost of the Grand River Solutions contract, and what specific types of complaints will they be investigating on behalf of the district?’
💰 Taxpayer Impact: Undisclosed Contract Cost
|